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A project comprises of a virtual team with team members located in different offices in the same city as well as across different cities. The project manager wishes to built trust and good working relationships. One of the best ways to do this is:
Option 1: To use team-building strategies.
Option 2: Write a memo to the team, detailing out the need for good working relationships.
Option 3: Plan for job-rotation on a weekly basis.
Option 4: To encourage the use of telephonic conversations as much as possible.
Option 5:
Linda is a first-time project manager and is analyzing a project schedule. She intends to apply resource leveling and has been given the following guidelines on resource leveling. Which of these four statements is incorrect?
Option 1: Resource Leveling can often cause the critical path to change.
Option 2: Resource leveling is applied to a schedule before it has been analyzed by the critical path method.
Option 3: Resource leveling is applied to keep resource usage at a constant level.
Option 4: Resource leveling is necessary when resources have been over- allocated.
Option 5:
A small project team has been assembled to develop a new retail store concept. The project manager wants to document the project's organization and position descriptions. Which of the following formats could he use?
Option 1: Matrix based chart
Option 2: Hierarchical chart
Option 3: Text oriented format
Option 4: All of the above
Option 5:
Which of the following enterprise environmental factors will influence the Develop Human Resource Plan process?
Option 1: Organizational culture and structure
Option 2: Existing human resources
Option 3: Personnel administration policies
Option 4: All of the above
Option 5:
Which of the following are organizational process assets that can influence the project team with the Develop Human Resource Plan process?
Option 1: Organizational standard processes
Option 2: Historical information on organizational structures
Option 3: Templates for organizational charts
Option 4: All of the above
Option 5:
You have utilized 360-degree feedback techniques for your information gathering and are in the process of giving formal feedback to team members. You will be setting specific goals for employees for the remainder of the project. Which technique are you utilizing?
Option 1: Project Performance Appraisals
Option 2: Co-location
Option 3: Issue Log
Option 4: Observation and Conversation
Option 5:
You are an inexperienced project manager who has been appointed to manage a project in a matrix organization. Because of this you can expect the communication in this project to be:
Option 1: Open and Accurate
Option 2: Easy to Automate
Option 3: Simple
Option 4: Complex
Option 5:
Herzberg's Motivation-Hygiene theory includes which of the following concepts?
Option 1: There are two ways to categorize people in the workplace.
Option 2: Greater financial reward brings greater motivation.
Option 3: People are always in a state of need.
Option 4: Hygiene factors do not act as motivators by themselves.
Option 5:
In a multi-phase project, the procurement team decided to close the procurements applicable to a particular phase of the project. What happens to unresolved claims?
Option 1: Unresolved claims are usually resolved at the end of all phases of the project.
Option 2: Unresolved claims are also closed when the procurements for that phase are closed.
Option 3: Unresolved claims remain open for a period of 1 year from closure of procurements.
Option 4: Unresolved claims may still be subject to litigation after closure.
Option 5:
The requirements elicitation team has obtained a large number of ideas during sessions to gather product and project requirements. Which of the following techniques is best suited to have these ideas sorted into groups for review and analysis?
Option 1: Mind mapping
Option 2: Venn diagram
Option 3: Affinity diagram
Option 4: Brainstorming
Option 5:
During a conflict between two team members of your project, one of the team members verbally abuses the other. This is brought to your notice. However, you are aware that the team member who now faces disciplinary action is the son of a senior board member of your company. What should you do?
Option 1: Play down the incident. This is not such a serious matter since no one has been physically hurt. Reporting this will bring unnecessary attention to your project.
Option 2: Make a report, but state that both parties were equally responsible for the incident.
Option 3: Call the concerned team member and warn him not to indulge in such behavior again.
Option 4: Make a report to the HR department and senior management stating the facts exactly as they occurred.
Option 5:
A first-time project manager is trying to understand the difference between configuration control and change control. The difference is:
Option 1: Configuration control is focused on the specification of both the deliverables and the process whereas change control is focused on identifying, documenting and controlling changes to the project.
Option 2: Configuration control is focused on ensuring that all changes are documented whereas change control is focused on the approval process.
Option 3: Change control is focused on the specification of both the deliverables and the process whereas configuration control is focused on identifying, documenting and controlling changes to the project.
Option 4: Change control is focused on ensuring that approved changes are documented and controlled whereas configuration control is focused on ensuring that changes are properly identified and approved by the change control board.
Option 5:
The project manager controls the interfacing and overlapping areas of the organization's procurement processes, and the project schedule with processes from this area:
Option 1: Project Human Resource Management
Option 2: Project Scope Management
Option 3: Project Risk Management
Option 4: Project Integration Management
Option 5:
Throughout various project meetings you have documented differences in opinion, situations to be investigated and emerging or unanticipated responsibilities. These are all inputs to what document?
Option 1: RACI Chart
Option 2: Issue Log
Option 3: Risk Register
Option 4: Project Performance Appraisals
Option 5:
You are working on an upgrade to a call distribution system for a call center, however you are finding it extremely difficult to get the proper resources assigned and tasks completed because the Call Center Manager is in control of the budget. You have just realized that you work in what type of an organization?
Option 1: Balanced Matrix
Option 2: Functional
Option 3: Strong Matrix
Option 4: Projectized
Option 5:
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